Welcome to GoVegan Travel. By booking a trip with us, you agree to the following terms and conditions. Please read them carefully before confirming your reservation.
1. Booking & Payment
- A non-refundable deposit is required to secure your booking. The amount will be specified during the reservation process.
- Full payment is typically due 60 days prior to departure unless otherwise specified.
- Bookings made within 60 days of departure require immediate full payment.
- Payments can be made via credit/debit card, bank transfer, or other approved methods.
2. Cancellations & Refunds
- Cancellations must be made in writing (email accepted).
- Cancellation fees apply as follows:
- More than 60 days before departure: deposit forfeited.
- 30–59 days before departure: 50% of trip cost.
- Less than 30 days before departure: 100% of trip cost (no refund).
- We strongly recommend purchasing comprehensive travel insurance that covers cancellations, health emergencies, and travel disruptions.
3. Changes by the Traveler
- Requests to modify your booking (e.g., change dates, traveler names, or package details) may incur additional charges and are subject to availability.
- Not all changes may be possible after full payment has been made.
4. Changes by GoVegan Travel
- We reserve the right to make minor changes to itineraries due to weather, availability, or local conditions.
- In the unlikely event of a major change (e.g., trip cancellation, date changes, destination alterations), we will offer you an alternative or a full refund.
5. Travel Documents & Responsibility
- It is your responsibility to ensure that you have valid passports, visas, vaccinations, and travel documentation as required by your destination.
- GoVegan Travel is not responsible for issues arising from incomplete or incorrect documents.
6. Vegan & Dietary Requests
- All trips are designed to offer vegan-friendly meals and experiences.
- Please inform us in advance of any additional dietary restrictions or allergies. While we make every effort to accommodate, we cannot guarantee 100% allergen-free environments.
7. Health & Safety
- Travelers are responsible for ensuring they are physically fit and able to participate in all activities included in the trip.
- Please notify us of any medical conditions or special requirements before booking.
- We are not liable for any injury, illness, or loss incurred during the trip, although we do our best to ensure safe travel experiences.
8. Liability
- GoVegan Travel acts only as an agent for accommodations, transport providers, and other suppliers. We are not liable for acts or omissions of these third parties.
- We are not responsible for delays, cancellations, force majeure, or circumstances beyond our control (e.g., natural disasters, political unrest, pandemics).
9. Photography & Promotion
- During your trip, photos or videos may be taken for marketing and promotional use. By joining a trip, you consent to this use unless you opt out in writing before departure.