At GoVegan Travel, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide to us when you use our website or book our travel services.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Passport information (for international travel)

  • Emergency contact details

  • Payment and billing details (handled via secure third-party processors)

b. Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Communicate about your trips, updates, or changes

  • Provide customer service and support

  • Personalize your travel experience

  • Send promotional emails (only if you’ve opted in)

  • Improve our website and services through analytics

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Travel partners and suppliers (e.g., hotels, airlines, tour operators) to fulfill your trip

  • Payment processors to handle secure transactions

  • Third-party service providers for website analytics, email delivery, or customer service tools

  • Legal authorities if required by law or to protect our rights and customers

All third parties are required to handle your information in compliance with privacy regulations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Understand how users interact with our website

  • Improve site functionality and performance

You may adjust your browser settings to block cookies, but this may affect your experience on our site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

You have the right to:

  • Access or update your personal information

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications at any time

  • Restrict or object to data processing under certain conditions

To exercise your rights, please contact us at privacy@govegantravel.com.

7. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware of such data, it will be deleted immediately.

8. International Users

If you are accessing our services from outside the country where our business is registered, be aware that your information may be transferred to, stored, and processed in other countries, including the United States.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly.